Delivery Information


DELIVERY DATE

On the cart page, you may enter a gift card message, any special instructions and delivery date. We will do our utmost to have your gift or flower bouquet delivered on this date. Due to factors outside our control (minimum delivery time frames, rural deliveries, adverse weather etc.) we cannot 100% guarantee this.

SENDING TO MULTIPLE ADDRESSES

It's easiest if you email us the following details and let us take care of the rest:
- recipient's name
- item you wish to send
- shipping address
- any special delivery instructions
- gift card message

DELIVERY TO WELLINGTON REGION

$14.95 Door-to-Door Courier Service

This includes Central Wellington , Porirua , Lower Hutt , Upper Hutt , Wainuiomata and urban Paraparaumu and Waikanae. We are able to deliver the same day if orders are placed before 2pm (Mon-Fri). We may still be able to deliver same day if an order is placed after 2pm but please call us first to check. We use a door to door delivery service which does not use tracking, however if you wish to know the status of your delivery please contact us as we are happy to find out for you.

Saturday Delivery

Orders for Saturday deliveries must be placed before 10am Saturday morning - there is an additional charge of $4.95, be sure to select this shipping option at the checkout.

DELIVERY OUTSIDE WELLINGTON REGION

$14.95 PBT Courier Service

Deliveries are tracked, to view the status of your delivery click on the ‘view your order’ button in the order confirmation email you are sent upon ordering. Orders placed before 2pm (Mon-Fri) can be dispatched the same day. North Island deliveries typically arrive the day after dispatch, while South Island orders take a couple of days - however due to circumstances outside of our control this can take longer. Unfortunately our couriers cannot deliver on Sundays.

Saturday Delivery

Saturday gift basket delivery is available in main cities, there is an additional charge of $4.95 - be sure to select this shipping option at the checkout, if left unselected we will deliver on the Friday. If you are unsure whether the address is within our Saturday delivery zones, please contact us and we can check with our couriers.

Rural Delivery

If sending to a rural address, there is an additional charge of $4.95, be sure to select this shipping option at the checkout. Due to the nature of NZ rural delivery, please allow an extra 2-3 working days and note we cannot guarantee an exact delivery date.

DELIVERY TO WELLINGTON REGION

$14.95 Door-to-Door Courier Service

This includes Central Wellington , Porirua , Lower Hutt , Upper Hutt , Wainuiomata and urban Paraparaumu and Waikanae. We are able to deliver the same day if orders are placed before 2pm (Mon-Fri). We may still be able to deliver same day if an order is placed after 2pm but please call us first to check. We use a door to door delivery service which does not use tracking, however if you wish to know the status of your delivery please contact us as we are happy to find out for you.

Saturday Delivery

Orders for Saturday deliveries must be placed before 10am Saturday morning - there is an additional charge of $4.95, be sure to select this shipping option at the checkout.

DELIVERY OUTSIDE WELLINGTON REGION

$14.95 PBT Courier Service

Deliveries are tracked, to view the status of your delivery click on the ‘view your order’ button in the order confirmation email you are sent upon ordering. Orders placed before 2pm (Mon-Fri) can be dispatched the same day. North Island deliveries typically arrive the day after dispatch, while South Island orders take a couple of days - however due to circumstances outside of our control this can take longer. Unfortunately our couriers cannot deliver on Sundays.

Saturday Delivery

Saturday gift basket delivery is available in main cities, there is an additional charge of $4.95 - be sure to select this shipping option at the checkout, if left unselected we will deliver on the Friday. If you are unsure whether the address is within our Saturday delivery zones, please contact us and we can check with our couriers.

Rural Delivery

If sending to a rural address, there is an additional charge of $4.95, be sure to select this shipping option at the checkout. Due to the nature of NZ rural delivery, please allow an extra 2-3 working days and note we cannot guarantee an exact delivery date.

For more information email us at sales@foxroad.co.nz or call us on 0800 FOX ROAD.